Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This course will give new administrative assistants tools that will make them that person that the office can’t live without. Experienced administrative assistants will learn new tools that will make them more efficient and valuable than ever.
In the Administrative Support course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
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MODULES |
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Module One: Getting Started |
Module Two: Getting Organized (I) |
Module Three: Getting Organized (II) |
Module Four: Managing Time |
Module Five: Getting It All Done On Time |
Module Six: Special Tasks |
Module Seven: Verbal Communication Skills |
Module Eight: Non-Verbal Communication Skills |
Module Nine: Empowering Yourself |
Module Ten: The Team of Two |
Module Eleven: Taking Care of Yourself |
Module Twelve: Wrapping Up |
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